Planetmedia Team
|10 min read
|Updated on 20/09/2025
Let's say a new customer visits your website or app and, within minutes, drops off without doing any relevant actions. You might be puzzled as to why this happened as your brand has quite a good reputation and your products or services are well-liked. The simple answer is that your web or app design is what chased a potential customer away. Many business owners are in denial of the fact that they can't grow further without having a well-designed website or app. But, studies show that 88% of online users tend not to revisit a website with a bad design.